condiciones de uso freshly



The purpose of these Terms and Conditions is to define the conditions of purchase between Identy Beauty and the customer in which Identy Beauty supplies the products offered in its online store in exchange for financial compensation.


Identy Beauty prioritizes customer satisfaction and wants to achieve this by providing premium service. Therefore, it guarantees the quality of the products delivered and the delivery thereof in accordance with the terms mentioned below.


If you need help making your online purchase or regarding a product, do not hesitate to contact us through our email [email protected], we will be happy to assist you.

Privacy Policy

All data provided by Identy Beauty’ customers will be treated with utmost confidentiality and will not be provided to third parties, except when necessary for delivery of the purchase.

The bank details are processed directly by PayPal, the provider we have chosen for the electronic payment service, because it is "the fastest and safest way to pay online" or through the Adyen B.V payment gateway. Therefore, Identy Beauty will never receive any of its customers’ credit card information, they will simply receive the payment and the details of the order corresponding to the payment. For more information visit and / or the payment gateways section of Adyen B.V, or if you prefer contact us at [email protected].

We reserve the right to use commercial data anonymously to study shopping habits and uses.

After-Sale Service

If you would like to contact our Customer Service, you may send an email to [email protected].



The products will be sold at the price indicated, with the valid price being that collected at the time the purchase once the order has been confirmed by the customer.


All prices include the Value Added Tax (VAT), except for the cost of shipping which will vary depending on the number of products purchased and shipping country.

Order confirmation

Once the client has completed the payment of the order, an order confirmation will be sent to the client via email.'


Method of payment

Payments can be made via credit or debit card or through a PayPal account.

IMPORTANT: It is not necessary have a PayPal, the customer may pay via credit card (VISA, MASTERCARD or AMERICAN EXPRESS) or directly through PayPal itself.

Pay with Aplazame

The user agrees that all of their personal data will be processed by Aplázame from the moment they choose the payment method offered by this platform.

By accepting these terms, they agree that their data will also be provided to third parties, who need access to them for the correct application of the contract.

Privacy and Security

PayPal and the card payment system, Adyen B.V are the fastest, safest, and most reliable online payment methods. Because PayPal and Adyen B.V deal directly with our customers’ accounts and charges, Identy Beauty does not possess access, in any way, the bank details of the latter.

For more information visit and /or the payment gateways section of Adyen B.V, or, if you prefer, you may contact us at [email protected].

We have adopted the SSL encryption procedure, which protects the privacy of the consumer.


We pay great attention to the information related to the products’ characteristics through technical descriptions, lists of ingredients, their method of use and photographs that illustrate the products. All this is done within technical limitations and respecting the highest market standards.

For any questions and / or concerns, the customer may contact us via email at [email protected].


All contents of the Identy Beauty online store, illustrations, texts, denominations, trademarks, images and videos, are the property of Identy Beauty. Any misuse can be prosecuted.


For any question, complaint or suggestion, the customer may contact us via email at [email protected].